Showing posts with label doctor negligence. Show all posts
Showing posts with label doctor negligence. Show all posts

Wednesday, 16 October 2013

England's mental health services 'in crisis'

The mental health service in England is in crisis and unsafe, says one of the country's leading psychiatrists.
Dr Martin Baggaley, medical director of the South London and Maudsley NHS Trust, spoke out as an investigation by BBC News and Community Care magazine reveals more than 1,500 mental health beds have closed in recent years.
 
Many trusts have all their beds filled.
Care Minister Norman Lamb said the current situation was "unacceptable" and provision must improve.
While there was a drive to treat more people in the community, he said beds must be available when patients needed them.
 
System 'inefficient, unsafe'
Freedom of Information requests were sent to 53 of England's 58 mental health trusts, by BBC News and Community Care, and 46 trusts replied.
The figures show that 1,711 mental health beds have been closed since April 2011, including 277 between April and August 2013.
 
This represents a 9% reduction in the total number of mental health beds available in 2011/12.
Three quarters of the bed closures were in acute adult wards, older people's wards and psychiatric intensive care units.
Northumberland, Tyne and Wear NHS Trust has cut its inpatient beds by 157, while St George's and South West London has removed 155 beds.
Behind the statistics lie the consequences for staff and patients.
On the morning Dr Baggaley spoke to the BBC, he said a severely distressed patient had been transferred from Croydon to Hertfordshire as there were no beds in London.
He has 50 patients in beds outside his trust, some as far away as Somerset.
He said: "We are in a real crisis at the moment. I think currently the system is inefficient, unsafe.
"We're certainly feeling it on the front line, it's very pressured, and we spend a lot of our time struggling to find beds, sending people across the country which is really not what I want to do."

Increased demand
 
Lucy Bowden ended up in the back of a police van due to a lack of beds after voluntarily seeking help.
The 33-year-old, who self-harms, was left wandering around the grounds of her local accident and emergency unit after being told there were no psychiatric beds available after she'd been treated following an episode.
Eventually the police were called, who had to section her to force her local psychiatric hospital to provide her with care.
She recalls: "They couldn't find anywhere so they were saying I'd have to go in to police custody, in a police station which would mean I'd have to go into a cell. Eventually they found a bed and I had to go into the back of a police van, in the cage in the back. It was horrible."
The bed closures are only part of the problem.
There is also increasing demand for mental health services, according to Dr Baggaley.
"There seems to be a genuine increase in demand," he said. "That's partly explained by a reduction in beds, by resources coming out of the health system, the squeeze on social services budgets, and by the general economic situation."
Average occupancy levels in acute adult and psychiatric beds are running at 100% according to the FOI figures from 28 trusts.
Half of these trusts had levels of more than 100%; all of them had occupancy rates above the 85% recommended by the Royal College of Psychiatrists.
The problems of running at capacity are highlighted by the tragic case of Mandy Peck. The 39-year-old told psychiatric staff she was feeling suicidal but her local mental health service centre said they had no beds available. A day later she jumped to her death from a multi-storey car park. A subsequent investigation found that a bed had actually been available.
Care Minister Norman Lamb said: "Current levels of access to mental health treatment are unacceptable. There is an institutional bias in the NHS against mental health and I am determined to end this.
"More people are being treated in the right settings for them, including fewer people needing to go into hospitals. It is essential that people get the treatment they need early and in the community but beds must be available if patients need them."
Dr Geraldine Strathdee, National Clinical Director for Mental Health from NHS England, said the key was to strike the right balance between providing sufficient hospital beds and helping patients to be treated at home, or in the community.
"We need to make sure the people who are commissioning services have the information they need about the level of need in their area. We have to get this right for people."
 
(source: bbc.co.uk/news/health)

Complaints about doctors 'double in five years'

The number of complaints against doctors in the UK has doubled in the past five years, figures show.

The data from the General Medical Council showed there were more than 8,100 complaints in 2012, compared with just under 4,000 in 2007.

About a third of complaints led to a full investigation by the regulator.

But doctors' leaders said the figures still represented a small proportion of the amount of care given in the NHS - there are 250,000 doctors in the UK.

Nonetheless, the rise in complaints - and the subsequent investigations - are still causing concern.
Sanctions and warnings
The upward trend has happened during a period when there has been mounting concern about NHS care following the Stafford Hospital scandal.

And research released last week by the patient watchdog Healthwatch England suggested that, if anything, problems were going unreported.

Its survey showed half of those who had experienced a problem failed to report it.

Healthwatch England chairwoman Anna Bradley said: "We all have a right to safe, dignified and high-quality care."

Of the 8,109 complaints made last year, 2,673 were taken forward for an official investigation.

A total of 179 sanctions and warnings have already been made, while nearly 900 cases remain open.

The GMC said it was important to learn from the trend, but the regulator believes there may be an issue with patients not knowing to whom they should direct their complaints.

The majority of complaints - nearly two-thirds - came from patients, but just a fifth were deemed within the GMC's scope to follow up.

GMC chairman Prof Sir Peter Rubin said: "Overall the standard of care that patients receive in the UK is good and doctors continue to deserve the trust and respect of the public.

"What our report shows is that some patients don't know where to go to raise a concern about their treatment and more needs to be done to help them raise issues."

British Medical Association leader Dr Mark Porter added: "It is encouraging that the number of overall complaints is very small given the hundreds of thousands of appointments, operations and other patient interactions that occur every day in the NHS."

(source: bbc.co.uk/news/health)