Thousands of customers insured with AVIVA have been contacted by claims management companies enouraging them to commence personal injury claims after a data security breach.
Two employees of AVIVA have been arrested on suspicion of fraud pending a full police investigation although the insurer has said that financial and medical details of their customers have not been stolen.
AVIVA are writing to its policyholders to apologise for the security breach, however despite apologising was quick to blame personal injury lawyers and claims management companies being "keen to acquire accident victims' details and calling for stricter regulation of these firms".
AVIVA should be reminded that there are strict regulations in the manner in which firms of solicitors can market their services and therefore it is incorrect to refer to personal injury lawyers and claims management companies as one sector.
Two employees of AVIVA have been arrested on suspicion of fraud pending a full police investigation although the insurer has said that financial and medical details of their customers have not been stolen.
AVIVA are writing to its policyholders to apologise for the security breach, however despite apologising was quick to blame personal injury lawyers and claims management companies being "keen to acquire accident victims' details and calling for stricter regulation of these firms".
AVIVA should be reminded that there are strict regulations in the manner in which firms of solicitors can market their services and therefore it is incorrect to refer to personal injury lawyers and claims management companies as one sector.
