Wednesday 16 October 2013

Vauxhall Insignia claims service

JMP Solicitors has launched a UK wide claims service for the owners of Vauxhall Insignia cars who experience a loss of power and their car bursting into flames.

The problem was initially highlighted in a BBC Watchdog programme in May 2012 featuring Martin Webb who purchased his Vauxhall Insignia as a new car in April 2010. Just over a year later the car caught fire as a result of engine failure.

Vauxhall initially instructed a forensic engineer who could not find any fault with the engine, however according to the BBC Watchdog report, the vehicle manufacturer has now identified a fault in some Insignia models which could result in fire.

The BBC makes the claim on the basis that it obtained a 'Technical Service Bulletin' which is distributed internally to mechanics and refers to the pipe carrying the power steering fluid might crack/leak due to insufficient design.

Car expert, John Dabek comments that in such circumstances where a pipe cracks it will result in loss of power to the power steering leading to the potential for power assisted steering fluid to spray onto the hot part of the exhaust system causing smoke, and in some circumstances leading to fire.

JMP Solicitors received an equiry in September 2013 from a family in Leicester where this sequence of events took place, fortunately resulting in the family getting out of the vehicle before it then burst into flames.

The BBC Watchdog webpage includes a full statement from Vauxhall linked from here.

Anyone experiencing a similar problem with their Vauxhall Insignia should contact JMP Solicitors or visit their Insignia Claims webpage for further information.